Your support bar is high. So is ours.
Rescue’s remote support software saved both time and money for customers. But don’t take our
word for it. Over a period of three years, a Forrester Total Economic Impact™ study found:
Enterprise Remote Support as tough as you
Increasing security threats? Limited resources? Rescue Enterprise Remote Support software is built to beat every challenge.
Trusted for more than 1 billion remote sessions
No matter how big your enterprise is – or how fast it grows – your remote support
software should scale. Rescue is helping organizations increase efficiency and save time whether they are supporting employees or customers.
Multi-Platform Support
Reach any user on any platform with seamless support regardless of the operating system to quickly connect and solve problems.
One-click, any-device access
Start a remote support session in seconds on any mobile device, tablet or computer with Rescue.
Quickly pull system information, remote control, push device configurations – even integrate with apps – on any device, in or outside the network.
Industry-leading security
Stay ahead of threats and shield your business with with Rescue.
With out-of-the-box features like permission-based security and controls, PIN code validation and IP restrictions, data residency and storage customization – plus the protection you expect from SSO, AD Sync and 256-bit AES encryption.
Game-changing efficiency
Centralized processes and seamless integrations ensure agents and employees can tackle any issue – fast.
Rescue lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices.
Brand customization
Take control of how your customers experience remote desktop support.
With a customizable interface for enterprises, you can personalize every inch of customer support – from your calling card and chat tool, to the SDK and 10+ connection methods to choose from.
Simplified IT Administration
Manage everything in one centralized command center where you can tailor custom security settings, build unlimited user groups, session recording, and real-time team performance monitoring to keep everyone up and running.
Don’t take our word for it. See what our customers love about Rescue.
Rethink Enterprise IT
Experience remote support software built with the unique IT challenges in mind. With features like 40+ technician permissions, 10+ connection methods, powerful in-session features, live reporting and more, you can get—and keep—everyone up and running the easy way.
Frequently Asked Questions
Why LogMeIn Rescue?
Is Rescue the same as LogMeIn Rescue?
Who should use Rescue’s remote IT support software?
What devices does LogMeIn Rescue support?
What operating systems does Rescue support?
What integrations does LogMeIn Rescue offer?
Award-winning
Customer Support
Category-leading
IT Solution
Not sure which product is right for you?
Try our 1-minute Product Selector to find out which one of our products fits your organization best.